Welcome to MHZ TimeCloak. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide while using our software TimeCloak and visiting our website www.mhztimecloak.com.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information (Provided by You)
When you register, purchase, or use our services, we may collect:
- Name
- Email address
- Payment details (processed securely via third-party payment gateways)
- Contact number (optional)
- Account credentials (encrypted)
1.2 Device & Usage Information
We automatically collect non-personal data, including:
- Device type, operating system, and software version
- IP address and geolocation (only for security purposes)
- Usage data (how the software is used, duration, and settings)
- Error reports and crash logs for improvement
1.3 Payment Information
Payments are securely processed via third-party services like PayPal, Stripe, or other authorized payment gateways. We do not store your credit/debit card details. However, we may store limited transaction records for accounting purposes.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services – Ensuring seamless user experience and software updates.
- To enhance security – Preventing unauthorized access and misuse.
- To process transactions – Managing subscriptions and payments securely.
- To offer customer support – Resolving issues and assisting users.
- To personalize user experience – Customizing software settings based on usage.
- To comply with legal obligations – Responding to lawful requests from authorities.
We DO NOT use your data for tracking personal activity, selling information to third parties, or unauthorized surveillance.
3. Data Protection & Security
We take security seriously and implement strict measures, including:
Encryption – Sensitive data (such as login credentials) is encrypted. Secure Payment Processing – Payments are handled by trusted third parties. Access Controls – Only authorized personnel can access certain data. Anonymization – We anonymize non-essential personal data.
Despite our best efforts, no system is 100% secure. We encourage users to use strong passwords and keep login details confidential.
4. Cookies & Tracking Technologies
We use minimal cookies for functional and performance purposes. These include:
- Session cookies – Remember user preferences during a session.
- Analytics cookies – Help us improve our service (Google Analytics, etc.).
You can disable cookies in your browser settings, but some features may not work properly.
5. Third-Party Services
To enhance our services, we use third-party tools for:
- Payment Processing – PayPal, Stripe, etc.
- Website Analytics – Google Analytics, Cloudflare.
- Customer Support – Live chat and ticketing systems.
These third parties have their own privacy policies, and we encourage users to review them.
6. Data Retention Policy
We retain user data only as long as necessary for:
- Providing services and support
- Legal compliance (e.g., tax and accounting)
- Security and fraud prevention
7. User Rights & Choices
You have the right to:
Access your data – Request a copy of your stored data. Correct your data – Update incorrect or outdated information. Delete your account – Request permanent deletion of your data. Opt-out of communications – Unsubscribe from marketing emails.
To exercise these rights, email us at info@mhztimecloak.com.
8. Compliance with Laws
We comply with major privacy regulations, including:
- General Data Protection Regulation (GDPR) (EU)
- California Consumer Privacy Act (CCPA) (USA)
- Pakistan’s Data Protection Laws
Users outside of Pakistan should ensure compliance with their local data protection laws.
9. Children’s Privacy
TimeCloak is not intended for users under 16 years old. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately.
10. Changes to Privacy Policy
We may update this policy occasionally. Users will be notified via email or website announcements. Continued use of TimeCloak after updates means you accept the changes.
11. Contact Us
For any privacy concerns, reach out to us:
Email: info@mhztimecloak.com
Website: www.mhztimecloak.com
Last Updated: March 2025